Privacy Policy

Your Biz Rep LLC ("YBR," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information when you visit our websites (yourbizrep.com, yourbusinessrep.com, buysellfranchiseabusiness.com, and related subdomains) or use our business brokerage and consulting services.

By using our Website or Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or Services.

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Business name, type, industry, revenue, financial data, and other details submitted through our business listing forms, valuation calculator, or business profile intake
• Application Information: Broker applications, business applications, and related professional credentials
• Communication Data: Messages sent through our contact forms, chat widget, client portal, or email correspondence
• E-Signature Data: Electronic signatures, IP addresses, user agent strings, and timestamps collected during the e-signature process for listing agreements, fact sheets, NDAs, and other documents
• Appointment Data: Scheduling preferences and appointment details
• Review Data: Testimonials and reviews you submit

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Network Information: IP address, approximate geographic location
• Cookies and Tracking Data: Session identifiers, preferences, and analytics data (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business databases, public records, referral partners, and our CRM platform (GoHighLevel) to enhance our services and communications.

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our business brokerage and consulting services
• Communication: To respond to your inquiries, send appointment confirmations, provide transaction updates, and deliver relevant service information
• Business Matching: To match business sellers with qualified buyers and facilitate introductions
• Valuations: To provide business valuation estimates and market analysis
• Document Management: To manage e-signatures, listing agreements, and other transaction documents
• Marketing: To send promotional communications, newsletters, and industry updates (with your consent)
• Analytics: To analyze website usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security breaches, and technical issues

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you have given us explicit permission to share your information
• Service Providers: With trusted third-party service providers who assist us in operating our Website and delivering our Services (e.g., email services, CRM platforms, payment processors, cloud hosting)
• Business Transaction Parties: With potential buyers or sellers as part of the business brokerage process, subject to confidentiality agreements
• Broker Network: With our network of licensed brokers who may assist in facilitating transactions
• Legal Requirements: When required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. The types of cookies we use include:

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Website. We also use tracking pixels and similar technologies from third-party analytics providers to measure website performance and advertising effectiveness.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our servers
• Encrypted storage of sensitive data including e-signatures and financial information
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security assessments and monitoring
• Secure cloud infrastructure with industry-standard protections

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods include:

• Transaction Records: Retained for a minimum of 7 years as required by applicable business and tax regulations
• E-Signature Records: Retained indefinitely as legal evidence of executed agreements
• Communication Records: Retained for 3 years after the last interaction
• Marketing Data: Retained until you opt out or request deletion
• Analytics Data: Retained in anonymized form for up to 3 years

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
• Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to certain processing of your personal information

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our Website.

We use the following categories of third-party services:

• CRM & Communication: GoHighLevel for customer relationship management and automated communications
• Analytics: Website analytics tools to understand user behavior and improve our services
• Cloud Infrastructure: Secure cloud hosting and storage services
• Email Services: Transactional and marketing email delivery platforms
• Scheduling: Appointment booking and calendar integration services

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at [email protected].

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
• Do Not Sell: We do not sell personal information as defined by the CCPA

To exercise your California privacy rights, contact us at [email protected] or call (888) 314-7355.

Our Website and Services are primarily intended for users in the United States. If you access our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: